Field Technical Services Engineer
Field Technical Services Engineer
wielkopolskie/zachodniopomorskie money umowa o pracę

Essential duties and responsibilities

  • Organizes and performs technical service activities of medical equipment on sites in the territory including installation, repair, diagnostics, upgrades and preventive maintenance etc,
  • Provides consultations and all types of technical support to final users, distributors and other commercial partners including employees of the Company, as well as conduct pre-sales support with service related information for medical devices, additional equipment and accessories,
  • Support of service sales (for Sales Representative) – potential new opportunities of service contracts,
  • Regularly prepares and reports plans of activities, with cooperation of TS coordinator,
  • Supports activity of service distributors, providers, as well as self-service customers on the Territory;
  • Supports requests from Regional or Global teams with information related to technical activities on territory,
  • Actively represents and / or supports sales of technical services on the Territory (Spare parts; service contracts; training etc), promote Spare parts and / or contracts for regular and long-term services during visits of customers and remote negotiations by phone or e-mail,
  • Opportunity to develop as a technical trainer on variety of devices – support to internal and external technicians,
  • Supports and/or manage field actions and mandatory modifications programs,
  • Supports and/or manage new products launch and end-of-life programs,
  • Performs phone assistance to sales representatives or customers where needed.



  • Technical education is a must (electro-mechanical engineering background preferred),
  • Experience as a Field Service Engineer (Medical industry preferred),
  • SEP qualifications up to 1 KV is nice to have,
  • Driving license cat. B,
  • Strong Customer focus – Customer is priority attitude,
  • Strong team player, with a flexible approach yet able to work unsupervised and under pressure,
  • Excellent communication skills and be able to work in a rapid response environment,
  • Very good organizational skills,
  • Ability to interpret data (machine-generated e.g. black box files using dedicated software, reading and executing service manuals procedures),
  • English written and verbal communication skills,
  • Good knowledge of digital solutions (IT connectivity, basic network communication setup),
  • Ability to plan, organize and manage time effectively,
  • Readiness to travel during the week and weekends within region.


We offer

  • Permanent contract (after 6 months, probation period).
  • Annual bonus
  • PPE program with very attractive conditions available for each employee after 3 months.
  • Private medical care
  • Life insurance
  • Employee Stock Purchase Plan (ESPP)
  • Holiday allowance and 2 additional days off (conditional)
  • Employee referral program
  • Multisport card
  • Cafeteria-style plan
  • Possibilities for development on a personal and professional level
  • Friendly atmosphere
  • Competitive salary
  • Working for a global med-tech leader

Zadzwoń do nas +48 22 114 37 61 lub wyślij nam swoje CV

Chcemy poinformować, że podjęliśmy wszelkie zalecane środki ochrony w stosunku do naszego zespołu, wobec kandydatów i naszych klientów aby uniknąć zagrożenia zarażenia Koronawirusem.
Nie przerywamy naszej działalności. Rozumiemy, że szczególnie w tej trudnej sytuacji nasi klienci potrzebują naszego ciągłego wsparcia w rekrutacji pracowników.
Jesteśmy do Państwa dyspozycji.
Służymy też pomocą z zakresie doradztwa kryzysowego związanego z problematyką HR z jaką przychodzi mierzyć się wszystkim firmom.
We would like to inform that we undertook all available precautions for our staff,  candidates and customers necessary to avoid Covid-19 danger.
We are operating continuously. We understand that especially in this difficult time our customers need our continuous suport.
We suport also crisis management for HR area in comapnies.